About us

Compliance. Ownership. Development. Excellence.
It’s not just our name — it’s how we help businesses lead with confidence.

Who We Are

The C.O.D.E. Agency LLC is a boutique HR consulting firm specializing in employee relations, workplace investigations, leadership development, and recruiting. We support small businesses and manufacturing companies that need practical HR support without the red tape.

Led by HR strategist Kandra Kilbert, The C.O.D.E. Agency offers more than advice — we offer action. With years of experience handling sensitive internal matters, investigations, and leadership conflict, we show up with clarity, confidentiality, and compliance in mind.

What We Do

We partner with business owners, HR teams, and managers to:

  • Investigate workplace concerns with neutrality and legal insight

  • Document employee issues the right way — to reduce risk

  • Train leaders on communication, discipline, and feedback

  • Support hiring efforts that prioritize skill, fit, and retention

Whether you're facing a difficult employee issue or building a people strategy from scratch — we make sure you're protected, prepared, and positioned to grow.

What We Believe

  • Clear expectations prevent most workplace issues.
  • Leadership should model accountability, not just manage people.
  • Culture is shaped every day — by policies, by people, and by how problems are handled.
  • Compliance protects the business. Culture protects the people. You need both

 

Why Clients Choose Us

Because we make HR human again.
We don’t use fear-based language or generic policies — we offer bold, compliant, and people-first solutions that actually work.

Kandra Kilbert, Founder & CEO 

I’m Kandra — an HR expert who believes that clear communication, firm boundaries, and confident leadership are the keys to a thriving workplace.

With 10+ years of experience in employee relations, recruiting, and workplace investigations, I’ve seen what happens when teams are unsupported and leaders are unprepared. That’s why I built The C.O.D.E. Agency: to help businesses like yours prevent problems, protect your people, and lead with clarity.

From factories to fast-growing teams, I partner with organizations that are ready to stop putting out fires and start building culture with intention.

🔍 My Experience Includes:

  • Leading complex workplace investigations

  • Coaching new managers through tough employee issues

  • Building recruiting strategies that attract the right people

  • Supporting small teams with customized, on-call HR guidance

Why “The C.O.D.E.”?

It stands for what I bring to every client:
Compliance. Ownership. Development. Excellence.

You’ll get smart, tactical HR solutions that protect your business — and build up your people in the process.